The TrustBuilder Podcast

As TrustBuilder approaches its two-year anniversary, Scott and Morgan take a moment to reflect on the journey of building a business from the ground up.
They share the risks, challenges, insecurities, and lessons that have shaped both the company and themselves along the way, from overcoming the fear of failure to learning how to embrace feedback, keep growing, and fight for the people beside you.
This episode is a candid look at what it means to take a chance on something you believe in, build alongside people you trust, and stay committed through both the hard days and the rewarding ones.
Tune in for a two-year reflection on growth, risk, teamwork, and the journey of building TrustBuilder.

In this episode of the TrustBuilder® Podcast, Scott Linklater and Morgan Hartanov sit down with Travis Daniels of Dale Carnegie to explore why “soft skills” may be more valuable than ever in an increasingly digital and AI-driven workplace.
They discuss the timeless power of curiosity, listening, communication, and seeing situations from another person’s point of view, and how these simple, people-centered skills create stronger relationships and build trust. Travis also shares insights from nearly two decades with Dale Carnegie and why becoming genuinely interested in others remains one of the most powerful principles for leaders and teams.
Tune in to learn how intentional communication, genuine connection, and a willingness to listen can strengthen trust in the workplace and beyond.

Trust is more than closing a deal, it's creating confidence in every conversation.
In this episode of the TrustBuilder® Podcast, Morgan Hartanov sits down with third-generation realtor Riley Long to discuss how trust is built in today's rapidly changing real estate market. From navigating AI and market uncertainty to understanding generational differences and avoiding common trust breakers, Riley shares practical insights that apply far beyond real estate.
Listen now to discover how creating space, not pressure, can build trust that lasts.

n this episode of the TrustBuilder® Podcast, Scott Linklater and Morgan Hartanov are joined by leadership coach Hannah Poush to discuss how trust is built during life's hardest moments.
They explore why difficult conversations matter, how embarrassment can become a catalyst for growth, and how coaching helps leaders build confidence, self-awareness, and the courage to lead with intention. Tune in for practical insights on strengthening trust when it matters most.

Trust starts long before a project begins, it starts with the people you invite into your business.
In this episode of the TrustBuilder® Podcast, Kendra Wiiest and Lauren from Profectus join the conversation to discuss how trust influences hiring, client relationships, and healthy team culture. They share why shared values matter, how leaders can recover after mistakes, and why authenticity, transparency, and accountability are essential for lasting trust.
If you're looking to build stronger teams and healthier business relationships, this episode is full of practical insights you can put into action.

In this episode of the TrustBuilder® Podcast, Scott Linklater and Brad Williams explore how encouragement and achievement work together to build trust. They discuss why some people trust through results while others trust through connection, and why both are essential for healthy relationships and strong teams.
The conversation also examines when encouragement can backfire, the importance of authenticity, and practical ways leaders, parents, and teammates can support others through challenges.
Filled with real stories and actionable insights, this episode offers a practical look at how thoughtful encouragement can strengthen trust in everyday relationships.

In this episode of the TrustBuilder® Podcast, Scott and Brad are joined by leadership consultant, executive coach, and Gonzaga University professor Greg Husted to discuss the little things that build, or break, trust.
Together, they explore how everyday habits like showing up on time, owning mistakes, communicating honestly, and taking responsibility can strengthen relationships over time. They also examine how small slips add up, why trust looks different for different people, and what leaders can do to create cultures built on accountability and positive intent.
If you're leading a team, navigating workplace relationships, or looking to build stronger connections, this episode offers practical insights into how trust is built through the small moments that matter most.

In this episode of the TrustBuilder Podcast, Scott Linklater and Brad Williams explore one of the most common questions in relationships and communication: can you trust your first impression of someone?
The conversation breaks down why some people feel instantly safe or familiar, how upbringing and past experiences shape trust tendencies, and why referential trust often plays a major role in early connection. Scott and Brad also discuss the balance between trusting your instincts and recognizing that meaningful trust still has to be built over time.
Either in friendships, workplaces, or personal relationships, this episode offers practical insight into how trust begins, how it grows, and why listening to both your instincts and your experiences matters.

In this episode of the TrustBuilder Podcast, host Scott Linklater and TrustBuilder CRO & Principal Consultant, Morgan Hartanov, explore how trust is often built, or broken, through the small habits and everyday interactions people tend to overlook.
From simple moments like a thoughtful gesture at a coffee shop to the routines that shape marriages, teams, and workplaces, they break down why consistency matters more than grand gestures when it comes to relational trust. The conversation explores how small behaviors create lasting impressions, how “guest trajectory” influences expectations in relationships and business, and why personalized trust-building matters because different people value different things.
This episode offers practical insight into how everyday actions shape relational health and why trust is ultimately built one interaction at a time.

In this episode of the TrustBuilder Podcast, hosts Scott and Brad sit down with Derek Deis, evening news anchor at KXLY, to explore what it really takes to build trust in modern journalism.
With nearly 26 years in the industry, Derek shares how newsrooms balance speed vs. accuracy, navigate bias and echo chambers, and maintain credibility through transparency. The conversation highlights how consistent decision-making and clear editorial processes shape Organizational Trust - especially when public perception is constantly shifting.
You’ll also hear why hyper-local storytelling remains a powerful trust Builder, and how journalists stay connected to the communities they serve.
Watch now for a behind-the-scenes look at the mechanics of trust in media.